Frequently Asked Questions
How does your company create custom promotional products?
We have a team of designers who will work with you to create a unique design for your promotional product. Once the design is finalized, we will produce a physical or digital sample for your approval. Once the sample is approved, we will begin production of the final product.
What is the minimum quantity I can order for custom promotional products?
The minimum quantity for custom promotional products will depend on the product and the production process. Our team will provide you with a quote based on your specific quantity and product needs.
How long does the production process take for custom promotional products?
The production time for custom promotional products will depend on the product, quantity, and any additional customization requested. Our team will provide you with an estimated production time at the time of your order.
Although as stated, majority orders should take 7-10 business days (standard)., or 3-5 business days (rush service).
Can I request a rush order for my custom promotional products?
Yes, we are able to accommodate rush orders for an additional fee. Please contact our team to discuss your specific rush order needs.
Do you offer discounts for bulk orders of promotional products?
Yes, we offer bulk order discounts for certain products and quantities. Please contact our team for a quote.
How do I place an order for promotional products?
You can place an order for promotional products through our website, by email, or by phone. Our team will guide you through the ordering process and provide you with a quote.
How do I pay for my promotional product order?
We accept payment by credit card and debit card. Our team will provide you with payment instructions at the time of your order.
Do you offer returns or exchanges on promotional products?
We do not accept returns or exchanges on promotional products unless the product is defective or we made an error on the order. Please see our Return Policy for more information.
How do I contact your company with additional questions?
You can contact our team through our website, by email, or by phone. Our team is available to answer any additional questions you may have.